Hi all, Mijn Nederlands is niet zo goed, excuses voor het schrijven in Engels I am living in Netherlands for less then 2y and I bought my first car in here Ford Focus 1.0 EcoBoost 2012 : Ford:: focus3: (ex-private lease) I did complete service like oil replacement, filters etc, at Ford Ardea Auto about a month ago, after 2 weeks of driving my oil lamp started flashing and got an engine failure while driving on A9. ANWB mechanic reset the computer errors so I can bring the car to Ardea, they claimed nothing is wrong with the car. After one day I end up with the same problem. The focus is being towed by ANWB to Ardea, then they said: The oil injection in the engine is broken (basically I drove the car without oil) and the engine needs to be replaced completely, cost of about 5000€ in total. Anyway, this is my first Ford car ever and I am really happy with it, but I don't know too much in deep about ford engines so I want to ask you ford fellas about this model. I was told that parts of this model of engine cannot be repaired i.e the oil injection set and the whole engine needs to be replaced, I am not sure if this is correct, kinda refuse to believe in it ? Can someone shed some light if he/she knows more about it? Thanks in advance. Gr, Angel
2 weeks after repair/service? A little bit strange don't you think.... I think they forget to fill the oil....
We checked with ANWB, there was enough oil.. Indeed, it's strange in many ways like oil pump or something goes broken without being noticed, damages the engine and everything has to be replaced..
i don't know what they did. but is sounds more a bad sensor or something like that. if there is indeed enough oil in the system than it should be good. than they need to check the oil pressure, in your story i don't see it. and yes it can happen that even after oil replacement you can get this kind of problem. it is also possible that the problem was coming 2months ago or next year.
The 1.0 ECOboost has a (wet)belt driven variable geometry oil pump. The oil pressure and oil flow rate are regulated by adjusting the geometry of the oil pump. The geometry of the variable oil pump is controlled by the PCM. A defective wetbelt or a defective variable mechanism of the oil pump can result in engine damage. Ford does not supply internal engine parts for the bottom end of this type of engine (and many other engine types). The bottom end is considered unserviceable and can only be replaced as a whole unit. In case of damage to an internal engine part that is not available as a spare part there are basically a few repair options: 1. Changing the bottom end of the engine. Both new and remanufactured bottom ends are available as a spare part. A new bottom end for this type of engine is relative cheap from Ford. However to change the bottom end a lot of labour and parts (timing belts, gaskets, seals, etc.) are involved. 2. Changing the complete engine. Both new and remanufactured complete engines (without all auxiliary parts) are available as a spare part. 3. Installing a used engine.
It was bad conduct of the ANWB to simply reset the computer in case of a oil-warning. They should have towed the car to a dealer the first time without erasing the errors. If oil pressure is lost due to a failing oilpump , this engine should be replaced. As said; no spareparts are available.
Well... if most cars get serviced once a year, then about 1 in 25 engine failures will be within 2 weeks after service.... Anyway, this sucks. I think I would put in a fully serviced used engine. Kind of hard to grasp that they cannot fix this with new bearings.
Whats the mileage of the car? If not too high, Ford should compensate you for the costs. I don't think this is normal wear, and you should not expect something like this to malfunction with such a young car. Also I agree with dutchguy, the ANWB has made a huge mistake aswell. They are to blame too. Do you have legal assistance insurance? You could ask them for advice. I think there is a chance they can help you with this.
Many thanks or all your detailed replies gents, very appreciated! Sorry for being away I have legal insurance, but so far the whole dispute is leaning towards Ardea that they cannot be hold liable for the problem and not detecting the initial problem. Couple of days ago the legal insurance arranged so called 'third party car expert' to inspect the car, he wants the whole engine disassembled to check where the problem is, but that will cost also a lot ~ 700€. All I learned is that the initial problem is the oil pressure in the engine. After reading Wilco's feedback I doubt that this engine will get any repair... These are the OBD errors from the second visit from ANWB: P000A:71-6C "Langzame reactie van inlaatnokkenas-stand A, cilinder 1" P00039:73-6C "Regeling van 'by-pass'-klep turbocompressor/supercharger - bereik/prestaties van circuit" My current mileage is 196900km. I own the car for half year, previously it was driven as company lease car by one guy and maintained only at Ford official services from initial purchases till now. Ardea is offering me repaired engine for 3700€ with 3 months warranty and new Ford engine with 2 years warranty for 4800€. Pretty much f.cked up situation...
Just my two cents: When my 1.0 Ecoboost broke down whilst always having regular service intervals, Ford was of no help, even after legal support. Car was only 4 years old and has ran 100.000km. Ford deemed this to be 'normal wear' after driving that many kilometers. I eventually had the engine replaced and sold the car at a non-Ford garage. To me, almost 200.000km is way too much for that little 1.0 engine, but that's my personal opinion. I highly doubtful Ford would care, even if you pursued legal paths. Don't spend the 700 Euro's, find a secondhand engine for <2000 and get someone to replace it.
how stupid it sounds, it is not the fault from ardea, if ford has alot of the same malfunction than you can take some actions whit it. this is bad luck. yes whit does km's you can excpect a problem whit it. and unfortanly it happens but no if ardea has done nothing stupid and just thit a oil service. than there are also not reliable for it. the biggest thing is that the car was stil drive after the low pressure warning. so that is also the reason the engine is not good anymore. the fault that are in the system is because of the low oil pressure. you can run the engine for some time whitout any lubrication, but it needs ASAP new oil. so it sounds stupid and hard to say. but i am afraid you will not win this battle. [MENTION=14390]redah[/MENTION] if the car was indeed 4years and 100.000km you can get some compensation. atleast alot of time 5years and 120.000km you can stil get some compensation. but than all services of the engine needs to be done at a dealer location and on time. that all because you can excpect that the engine runs for 5years 150.000km whit out big problems. But that is sometime a struggle to get some compensation from the dealer. and yes i replaced complete engines whit some compensation from the manyfactory. you get something like 50% customer 30% dealer and 20% importer/manyfactory. this all depends of the age and km's but you need to have everything on time this was not whit ford but i can't imagine that don't have any compensation. when the customer is loyal to the brand and have a big malfunction on the car
Well, I am starting to reconcile with the fact that I need to invest €€€ in a new engine and leave this event with few lessons learned how to handle such situations in future and never put trust easily at services. I doubt that I could get any compensations from Ford considering the mileage > 190.000km... It pisses me off the fact that cars nowadays are made more like washing machines - few years and boom, complete breakdown. My previous car was from 2002 and never had major issues or at least everything was repairable not disposable. Anyway, I found pretty good deals in Germany, now I am struggling to find someone to tow the car for 250km or so. Do you guys have something to recommend except https://www.bergnet.nl/ ? Alvast bedankt.
Bergnet will only tow the car within the Netherlands. I Found these guys on Marktplaats: http://www.janautotransport.nl/ Is the car complete non driveable? Because just for my 2 cent’s when engine is going to be changed just buy some extra oil fill it up and drive to the garage in Germany. Verzonden vanaf mijn iPhone met Tapatalk Pro
Well, it's not in drivable state anymore. There's plenty of oil. I can drive the car 20-30km max with clearing out the error codes and then I'll get 'engine failure' again. To avoid any risks I need the towing service.
You Could contact these guys http://www.janautotransport.nl/ or sleepdienst autoambulance oprijwagen autotransport transport http://link.marktplaats.nl/a1001668..._campaign=socialbuttons&utm_content=app_iosAd Verzonden vanaf mijn iPhone met Tapatalk Pro
I don't know how quick you like to move the car to Germany, but I have mij truck drivers license so we could bring your car. Don't have a suitable car to do so, but hiring is an option. Before Christmas isn't possible for me as it is very busy at work now.
You can also rent the trucks they use to transport cars (auto ambulance in Dutch) and because they stay below 3.5 tons including load you can drive them with a B license (regular car driver's license). Still I'd consider the time & effort to try take the car to Germany. There will be import forms to be filled in etc. Maybe someone from Germany wants to pick it up.